Shipping policy
GARCIAGO — SHIPPING POLICY
Effective Date: November 9, 2026
Thank you for shopping with GARCIAGO. We appreciate your support and are committed to providing a smooth, efficient, and reliable shipping experience.
Please review our Shipping Policy carefully before placing an order. By purchasing from GARCIAGO, you acknowledge and agree to the shipping procedures and estimated timelines outlined below.
1. ORDER PROCESSING TIME
All GARCIAGO orders require 1–3 business days for processing before shipment.
Our processing period begins after your order has been successfully placed and payment has been confirmed.
During this time, our team carefully prepares your order for shipment. This process may include:
- Reviewing and confirming order details
- Verifying payment and shipping information
- Locating and preparing your purchased merchandise
- Performing quality-control inspections
- Packaging merchandise securely
- Preparing shipping labels and delivery documentation
- Arranging pickup or drop-off with UPS
Please understand that processing time and shipping time are two separate stages.
The 1–3 business day processing period does not include the time it takes UPS to transport and deliver your package.
Business days are Monday through Friday, excluding federal holidays and other announced business closures.
Orders placed on weekends or holidays will generally begin processing on the next business day.
2. SHIPPING CARRIER
GARCIAGO ships orders through United Parcel Service (UPS).
We use UPS to provide customers with dependable package transportation, shipment tracking, and delivery services.
After your order has completed processing, your package will be prepared for shipment through UPS.
Once UPS accepts and scans your package into its shipping network, the shipping transit period begins.
3. ESTIMATED SHIPPING AND DELIVERY TIME
UPS shipping typically takes 1–5 business days after processing, depending on the customer’s state and delivery location.
Delivery speed may vary based on factors including:
- The state in which the customer resides
- The distance between our shipping location and the delivery address
- The specific city, ZIP code, or delivery region
- UPS transportation schedules and operating conditions
- Weather conditions and unexpected carrier delays
- Holidays and periods of increased shipping volume
Customers located closer to our shipping location may receive their packages sooner, while customers in states farther away may experience longer transit times.
The 1–5 business day shipping estimate begins once UPS has received the package, not when the order is originally placed.
Please note: Shipping estimates are not guaranteed delivery dates.
4. TOTAL ESTIMATED ORDER TIMELINE
Customers should account for both order processing and UPS shipping when estimating when their merchandise will arrive.
Order Processing: 1–3 business days
UPS Shipping: 1–5 business days
Total Estimated Timeline: 2–8 business days
This means that, under normal operating conditions, customers can generally expect their orders to arrive within approximately 2–8 business days from the date processing begins.
This estimate excludes weekends, federal holidays, carrier disruptions, and unforeseen circumstances.
We encourage customers to place orders in advance if merchandise is needed by a specific date.
GARCIAGO does not guarantee delivery by a particular event, holiday, birthday, vacation, or other personal deadline unless a guaranteed delivery arrangement has been expressly confirmed.
5. ORDER CONFIRMATION
After successfully completing your purchase, you should receive an order confirmation email at the email address provided during checkout.
Your confirmation email serves as acknowledgment that your order has been received.
An order confirmation does not mean your order has shipped.
Your order must first complete the standard 1–3 business day processing period.
Please ensure that the email address entered during checkout is correct so you can receive important notifications and shipping updates.
6. SHIPPING CONFIRMATION AND TRACKING
Once your order has been prepared for shipment, a shipping confirmation notification will be sent to the email address or phone number associated with your purchase, when available.
This notification will typically include your UPS tracking number.
Customers can track their shipments through the official UPS website:
www.ups.com
Please allow time for tracking information to become available or update after a shipping label has been created.
A tracking number may be generated before UPS physically receives the package.
If your tracking status initially displays “Label Created” or a similar message, this generally indicates that shipping information has been submitted but does not necessarily mean UPS has possession of your package.
Tracking updates should become available after UPS accepts and scans the shipment.
7. WEEKENDS AND HOLIDAYS
Our standard processing schedule operates on business days.
Saturdays, Sundays, and federal holidays are not included in our standard 1–3 business day processing estimate.
For example, an order placed late Friday or during the weekend will generally begin processing on the following Monday, provided Monday is not a holiday.
UPS delivery schedules may also be affected by weekends and holidays, depending on the selected shipping service and destination.
Customers should account for these factors when estimating delivery dates.
8. SHIPPING DELAYS
Although GARCIAGO works diligently to process orders within the stated timeframe, occasional delays may occur.
Potential reasons include:
- High order volumes
- Major collection releases
- Promotional events and sales
- Inventory verification
- Severe weather conditions
- UPS operational disruptions
- Federal holidays
- Unexpected business interruptions
During periods of unusually high demand, processing times may be extended.
If a shipment is delayed beyond the applicable shipping commitment, GARCIAGO will provide notice and any cancellation or refund options required by law.
We appreciate our customers’ patience during unexpected shipping disruptions.
9. INCORRECT OR INCOMPLETE SHIPPING ADDRESSES
Customers are responsible for providing accurate and complete shipping information at checkout.
Before placing an order, please verify:
- Full recipient name
- Street address
- Apartment, suite, or unit number, if applicable
- City and state
- Correct ZIP code
- Contact information
GARCIAGO cannot guarantee address corrections once an order has entered fulfillment or has been transferred to UPS.
Incorrect or incomplete addresses may result in shipping delays, delivery failures, or packages being returned to the sender.
Additional shipping charges may apply when a shipment must be resent due to incorrect information provided by the customer, where permitted by law.
10. LOST, STOLEN, OR MISSING PACKAGES
If your tracking information indicates that your package has been delivered but you cannot locate it, please take the following steps:
- Verify the delivery address associated with your order.
- Check your mailbox, front door, porch, mailroom, or designated package delivery area.
- Ask household members, neighbors, or building management whether they received the package.
- Review your UPS tracking information for delivery details.
- Contact UPS to request assistance locating the shipment.
If further assistance is needed, please contact GARCIAGO with your order number and tracking information.
We will review the available shipment details and assist with appropriate next steps.
Claims involving missing or misdelivered merchandise will be evaluated based on the circumstances and applicable consumer protection laws.
11. RETURNED OR UNDELIVERABLE PACKAGES
Packages may be returned to GARCIAGO if UPS is unable to complete delivery due to an incorrect address, an incomplete address, repeated unsuccessful delivery attempts, or other delivery-related issues.
If a package is returned to us, customers may be contacted regarding available reshipment options.
Additional shipping fees may be required to resend merchandise when the delivery failure resulted from incorrect information supplied at checkout.
Any additional charges will be communicated before a new shipment is arranged.
Our Refund & Return Policy remains applicable, subject to all legally required exceptions.
12. PREORDERS AND SPECIAL RELEASES
Certain GARCIAGO collections may be offered as preorders, limited releases, or special-order merchandise.
These items may have processing or shipping schedules that differ from our standard 1–3 business day processing timeframe.
When applicable, an estimated release or shipping date will be provided in the product description or communicated to customers.
Orders containing preorder merchandise may be subject to a different fulfillment timeline.
Any applicable preorder shipping terms will take precedence over our standard processing estimate, subject to applicable law.
13. SHIPPING POLICY ACKNOWLEDGMENT
By completing a purchase through GARCIAGO, customers acknowledge that:
- Orders generally require 1–3 business days for processing.
- Orders are shipped through UPS.
- UPS transit generally takes an additional 1–5 business days.
- Delivery times depend on the destination state, location, and carrier conditions.
- Processing and transit times are separate.
- Estimated delivery dates are not guaranteed unless expressly stated.
- Customers are responsible for providing accurate shipping information.
- Unexpected delays may occur, and applicable legal protections remain in effect.
We encourage all customers to review this policy before completing their purchase.
14. CUSTOMER SUPPORT
For questions regarding order processing, shipment tracking, or delivery concerns, please contact GARCIAGO through the customer service contact information provided on our official website.
When requesting assistance, please include your order number and a brief description of your concern.
Our team will review your inquiry and provide the available information regarding your order.
GARCIAGO LLC
PROCESSING: 1–3 BUSINESS DAYS
UPS SHIPPING: 1–5 BUSINESS DAYS
TOTAL ESTIMATED DELIVERY: 2–8 BUSINESS DAYS
Thank you for shopping with GARCIAGO. We appreciate your business, patience, and continued support.